FAA Property - Respect, Trust & Confidence

Buyers Agent vs Property Investment Advisor

One of these is a licensed activity you can verify on a register. The other is a title anyone may use. That difference decides how you check either of them, and it is where this comparison starts.

A buyers agent performs a licensed activity: in Queensland it sits inside the real estate agent licence and is verifiable on the Office of Fair Trading register. Property investment advisor is not a licensed title, and no register lists them. Neither may advise on superannuation without a financial services licence. The decisive difference is who pays them.

Last reviewed 18 August 2026.

Only one of these two titles means anything

Start here, because it is the fact that reorganises the whole comparison.

Buyer's agent describes a licensed activity. In Queensland, acting for a buyer sits inside the real estate agent licence under the Property Occupations Act 2014, so anyone doing it should be on the Office of Fair Trading register and you can check them in a minute.

Property investment advisor is not a licensed title. There is no register of property investment advisors, no qualification required to use the words, and no regulator that removes someone from a list for doing it badly.

That is not an accusation against the firms using it. Plenty are careful and competent. It is a statement about what the title itself proves, which is nothing.

The practical consequence: with a buyer's agent you can verify the licence and then assess the person. With a property investment advisor, the title gives you no starting point and you have to do all the work yourself.

Where financial advice actually begins

There is a second licence in this picture and it matters more than the first.

Advice about financial products, which includes superannuation and most investment structures, requires an Australian financial services licence. Advice about which house to buy generally does not, because real property is not a financial product.

So a firm can lawfully advise you on a property purchase without an AFSL. The moment the conversation turns to using your super, restructuring your finances, or whether property beats another asset class, it has moved onto ground that needs one.

That line is genuinely blurry in practice and it is where most of the risk in this category sits. A conversation that starts with a house and drifts into your retirement plan has crossed it without anybody announcing the change.

The check is simple and worth making: ask whether the firm holds an AFSL or is an authorised representative of one, and ask which entity the advice is coming from. Both are on ASIC's registers.

A table set for a discussion between adviser and client
One title is on a register. The other is not.
An agent going through documents with clients
An agent greeting clients

The two models, side by side

The differences that matter are about payment and about scope, not about which sounds more professional.

Buyers agent against property investment advisor
Buyers agentProperty investment advisor
Licensed titleYes, real estate agent licenceNo, anyone may use the words
Verifiable on a registerYes, OFTNot as an advisor
Usually paid byThe buyer who engages themVaries, often the supply side
Typical scopeOne purchase, start to settlementStrategy across a portfolio
Can advise on superNo, not without an AFSLNo, not without an AFSL
Acts only for youThat is the defining claimDepends entirely on who pays

Follow the money, because it decides everything else

A buyer's agent engaged and paid by you has no financial interest in which property you choose. That is the product you are buying, and it is why the fee is substantial.

A firm paid by the supply side costs you nothing directly and has an interest in you buying something specific. Neither model is dishonest. They are different arrangements with different incentives, and the incentive is not hidden unless somebody hides it.

What makes the second model acceptable is disclosure. You should be told, before you commit to anything, who pays the firm and what happens to that payment if you buy nothing.

If you cannot get a straight answer to who pays you, that is the answer.

Where FAA sits, stated plainly

We are in the second group and we would rather say so at the top of a page than have it inferred at the bottom of one.

FAA Property earns a commission from builders and developers when a property purchase proceeds. The strategy session itself costs you nothing. Because we're paid by the supply side, you should weigh our recommendations with that in mind.

On licensing: FAA Property Pty Ltd holds Queensland real estate agent licence 4220395, which authorises acting for buyers. No FAA entity holds its own Australian financial services licence. Financial advice sits with other FAA Group companies, which are corporate authorised representatives of Lifespan Financial Planning Pty Ltd, AFSL 229892.

We do not describe ourselves as a buyer's agent, because we are not independent of the supply side and that is what the term claims. We also do not describe ourselves as a property investment advisor, and the reason is the one this page opens with: the title proves nothing, and using it would be borrowing credibility rather than earning it.

What we are is a licensed Queensland real estate agency that sources new-build investment property and manages residential property on the Sunshine Coast from our Maroochydore office.

An empty room in a property under consideration
If you cannot get a straight answer to who pays you, that is the answer
A newly completed investment house
An established freestanding house

Which one you actually want

This is a question about your situation rather than about which model is better, and the honest answer sends some people away from us.

Engage and pay a buyer's agent if you want the established market searched, you want someone with no interest in the outcome beyond your side of it, and you are comfortable paying five figures for that independence.

Talk to a supply-side firm like us if new-build investment property in south-east Queensland is what you are after, you want to understand the numbers before committing to anything, and you are content to weigh the recommendation knowing how we are paid.

Talk to a licensed financial adviser first, in either case, if the question involves your superannuation, your overall asset allocation, or whether property is the right vehicle at all. Neither model above is licensed to answer that.

And if someone is offering all three at once, ask which entity holds which licence. The answer is usually informative.

What to ask before you engage anybody

Five questions. They work on us as well as on anyone else, and the answers are more revealing than any amount of positioning.

  • What licence do you hold

    Name the entity and the number, so it can be checked on the register.

    Source: OFT

  • Do you hold an AFSL

    Or are you an authorised representative of one, and which entity is it.

    Source: ASIC

  • Who pays you

    The buyer, the seller, or the supply side, and how much.

  • What happens if I buy nothing

    Is anything payable, and is it refundable.

  • What is outside your scope

    And who should I be talking to about those parts.

Common questions

It varies, because the title is not licensed and no standard defines it. In practice most firms using it help select investment property and frame a portfolio strategy. What none of them can do without an Australian financial services licence is advise on superannuation or on whether property is the right asset class for you. Ask any firm using the title what licence it holds and who pays it, because the words themselves establish nothing.

Not for the title itself. Advice about which property to buy generally does not require an Australian financial services licence, because real property is not a financial product. Advice about superannuation or financial products does. So a firm can lawfully call itself a property investment advisor with no financial services licence at all, and the check that matters is asking whether it holds an AFSL or is an authorised representative of one.

It depends on what you are paying for. If the value is independence, the model to look at is one where you pay the fee directly, because a firm paid by the supply side has an interest in you buying something specific. If the value is access to particular stock, a supply-side firm costs you nothing directly and the trade-off is the incentive. Neither is dishonest; what makes the second acceptable is being told who pays before you commit.

It depends which question you are asking. Whether to invest at all, and how property fits your overall position, is a question for a licensed financial adviser. Which property to buy and what to pay is a question for a licensed real estate professional. Tax treatment is a question for your accountant. Most disappointment in this category comes from asking one of those people the other two questions.

No. FAA Property Pty Ltd is a licensed Queensland real estate agency, OFT licence 4220395. No FAA entity holds its own Australian financial services licence; financial advice sits with other FAA Group companies that are corporate authorised representatives of Lifespan Financial Planning Pty Ltd, AFSL 229892. FAA does not use the property investment advisor title, because it is not a licensed one and using it would borrow credibility rather than establish it.

Where to next

General information only. FAA Property Pty Ltd is a licensed Queensland real estate agency, OFT licence 4220395. No FAA entity holds its own Australian financial services licence; financial advice sits with other FAA Group companies, which are corporate authorised representatives of Lifespan Financial Planning Pty Ltd, AFSL 229892. Credit assistance is provided under Australian Credit Licence 388789, which authorises credit services only. FAA is not a lender. FAA does not describe itself as a buyer's agent or as an investment advisor, is not independent of the seller side, and earns a commission from builders and developers when a property purchase proceeds. This page isn't personal financial, tax or legal advice.

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