Important Disclaimer: This article provides general information only about property management services. It does not constitute financial, investment, legal, or credit advice. For financial advice, speak to an authorised representative of Lifespan Financial Planning Pty Ltd (AFSL 229892). For credit assistance, contact FAA Group under its Australian Credit Licence. For legal advice, consult a qualified solicitor.

Responsibilities like rent collection and tenant screening are more than a headache for property owners. If handled incorrectly, these tasks can lead to operational and compliance issues for a rental property. Here's how FAA Property can help you.

Complete Rental Management Services on the Sunshine Coast
The property journey involves many steps. Each one must be handled with professionalism to meet a tenant's expectations. Here are the primary services FAA Property provides.
Investment property advertising
The first point of contact with prospective tenants is usually through advertising on established real estate platforms such as domain.com and realestate.com. We assist by coordinating professional photography and preparing clear, compliant listings for residential homes, helping families find suitable properties and keeping the enquiry and chat process organised.
Tenant screening
Finding the right people for your property is an intensive process. There are many factors that go into choosing the right applicant, including:
Lease preparation
Once you've secured a tenant, you have to prepare the lease. FAA Property will handle setting up the tenant in the property. This could include:
- Drafting the tenancy agreement.
- Securing the bond and lodging it with the Residential Tenancies Authority (RTA) within ten days of receiving it.
- Completing an entry condition report and supplying a copy to the tenant at the beginning of their tenancy.
Rent collection and arrears
As a property owner, you may be particularly interested in the rent collection process. Rent collection is a core administrative function of property management, involving invoicing, monitoring, and follow-up in line with tenancy agreements and legislative requirements. We take an honest and transparent approach, and property owners are often grateful for clear processes that support the effective management of rent today, without guaranteeing or maximising financial outcomes.
A lot of arrears management is about prevention. Choosing the right tenants in the first place may help make arrears a non-issue. However, we have a set process for notifying the tenant and settling any issues if problems arise.
Property inspections
Routine inspections every three months help maintain the condition of a property for rent and manage owner expectations. Identifying issues early supports a structured management process, whether the property is a first home or part of a broader portfolio.
Where required, maintenance is coordinated with appropriately qualified tradespeople, subject to availability and owner approval. While owners may aim to achieve long-term success or maximum return, regular inspections help landlords feel safe knowing their property is being managed professionally, without guaranteeing any financial outcome.

Why Choose FAA Property for Sunshine Coast Rental Management
Investing in an experienced property manager plays an important role in supporting compliant and well-managed tenancies. Do you want personalised service from someone who understands the local tenancy market? FAA Property is here to help. Here are some reasons why they choose FAA Property for residential property management:
Local knowledge
Our team has been operating on the Sunshine Coast for over three decades, with a strong understanding of local tenancy conditions and tenant requirements.
Online platform
Clients can access the PropertyMe portal at any time to view rent payment records, maintenance updates, and key property information in one place.
Transparent fees
Our property managers are clear and upfront about fees, so property owners understand the costs involved without unexpected charges.
Integrated support
FAA Property operates as part of FAA Group. Where appropriate, we can refer property owners to licensed professionals within the group for financial advice or credit assistance.
Important information: FAA Property provides residential property management services only and does not provide financial advice or credit assistance. Financial advice is provided by authorised representatives of Lifespan Financial Planning Pty Ltd (AFSL 229892). Credit assistance is provided by FAA Group under its Australian Credit Licence (ACL 388789).
From our clients
Disclaimer: This testimonial is a personal opinion and may not reflect the experience of all clients. It is not a guarantee of any outcome. Past performance is not a reliable indicator of future results.
Thanks for your assistance and support you have provided during our tenancy. You have been professional and courteous, providing a good level of service and creating a positive reputation for FAA Property.
- Dan

Conclusion
Managing the property experience for tenants requires a knowledgeable manager. When you've invested in your dream home, you're expecting exceptional service. Property owners often look for efficient, well-organised management of their property for rent. FAA Property focuses on clear communication, legislative compliance, and consistent management processes to support landlords and tenants alike.
Do you need a Sunshine Coast property manager?
Contact FAA Property to discuss our residential property management services on the Sunshine Coast and determine whether they suit your needs.
Written by
Michael Hehir
Director & Financial Consultant
Michael has worked in the financial services industry for 2 decades and has vast experience across multiple areas including, Salary Packaging, Mortgage Broking, Investment Properties, Shares, Insurance and Superannuation.
Through Michael's extensive Consulting career at FAA, he has specialised in working with State and Local Government employees on their long-term retirement goals.
Michael has a young family on the Sunshine Coast and a passion for technology and sport for his kids.