Expert Property Maintenance & Repairs in Maroochydore & Sunshine Coast
Maintenance & Repairs
 |
Property Maintenance and Repairs in Maroochydore, Sunshine Coast
For all damage resulting from a natural disaster or storm, contact your If you have a serious emergency you should dial “000” for assistance from your local police and/or ambulance service. |
How We Handle Maintenance Requests
Damages
Wear and tear:
- Furniture indentations and traffic marks on carpets.
- Scuffed wooden floors.
- Faded or cracked paint.
- Loose hinges or handles on doors.
- Cracks in the walls from building movement.
- Small chips and scuff marks.
- Painted faded or discolouring over time.
Examples of types of damages that tenants may be liable for:
- Missing, damaged or torn curtains – either caused by the tenant or their pets.
- Tears, stains or burn marks on carpets.
- Badly scratched or gouged wooden floors.
- Unapproved paint jobs or large areas of damage e.g. from posters being ripped off walls.
- Holes in the walls left by tenants.
- Water stains on the carpet.
If you have no water, check:
- The water meter has not been turned off.
- If your neighbours are also affected, it could be local water authority working in your area.
- Several taps and see if the water meter ticks over;
(a) If meter is ticking over, it could be a blockage on the property – Contact FAA Property.
(b) If meter is not ticking over, it could be a blockage from the water authority – Contact your water supplier.
If you have no hot water, check:
Electric hot water
- Your usage and power plan – if you have ‘off peak’ and are using hot water during the day, it is possible to run out of hot water.
- That your outdoor unit isn’t damaged
If you are unable to resolve the issue contact FAA Property.
Gas hot water
- That your pilot light is lit, has power and your gas bottles have gas.
- That your outdoor unit isn’t damaged
If you are unable to resolve the issue contact FAA Property.
If you have no power, check:
- If your neighbours are also affected, it could be a power outage – Contact your power provider.
- The Meter box - if the safety switch has been tripped, turn it back on.
- *If it trips again after being turned back on, the cause might be a faulty electrical appliance. It might be an appliance you recently used microwave, hairdryer etc. You can systematically turn off all your appliances, including fridges, dishwashers, electric stoves, cooktops and washing machines, and turn on each appliance one by one and repeat turning on your safety switch to determine the faulty appliance.
- If you are unable to resolve the issue contact FAA Property.
Property Maintenance and Repairs – Frequently Asked Questions
Can a tenant be listed on a tenancy database for non-payment?
Yes, provided legal procedures are followed. FAA will manage this if serious breaches occur.
What happens if the tenant damages my property?
We’ll compare the exit inspection with the entry report. If damage exceeds fair wear and tear, we will lodge a bond claim and notify you immediately.
Can I attend Tribunal hearings?
Yes, but we also represent you and handle all legal notices and paperwork under the Residential Tenancies Act.
How do you manage lease renewals and rent pricing?
We assess market conditions and property performance to recommend competitive rent and lease terms.
What are my legal obligations as a landlord?
You must maintain the property, provide working locks, give proper notice for inspections, and comply with safety regulations (e.g. smoke alarms, water efficiency).
What is included in the Entry Condition Report?
The Entry Condition Report includes a detailed statutory checklist and internal/external photographs of the property. It’s completed before the tenant moves in and helps ensure accurate condition tracking.
How does FAA Property attract quality tenants?
We use proven marketing strategies, hold open and private inspections, and conduct rigorous checks on tenant applications including rental history, employment, and references.
What online platforms do you advertise on?
We advertise on Realestate.com.au, faaproperty.net.au, and social media to maximise exposure and minimise vacancy times.
Can prospective tenants book inspections online?
Yes. Prospective tenants can book open homes and private inspections 24/7 via our online booking system.
How are tenant applications screened?
We check rental history, employment, references, and identification. We also use the National Tenancy and Public Records Database.
Do I get to approve the tenant?
Yes. All applications are discussed with you before approval, unless you’ve instructed otherwise.
Note: Information is general in nature and may vary by property and legislation. For specific guidance, please contact FAA Property.