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How To Find The Best Property Managers Maroochydore

Aug 25, 2025

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This article is general information only and does not take into account your personal objectives, financial situation, or needs. You should seek independent advice before making decisions.

The Sunshine Coast is one of the most exciting places to invest in property in Australia. Managing a property isn't a lot of fun at the best of times. Get the most out of your property investment with a qualified property manager. Here are the steps to take when looking for the right professional assistance.

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What are your needs?

Take stock of what you need a property manager to do for you. What kind of property do you have? A residential property has different requirements than a commercial property. Think about your financial circumstances. Do you need a full service package? Don't waste time and money on services that don't serve you. Create your expectations for what style of communication you want.

You need to be educated on what you should expect from a manager. Do your due diligence.

Online reviews

Online reviews are often the first place people look. Approaching reviews in the right way can help you get the most benefit. What should you look for in a review?

  • Consistency. See if there is a consistent level of praise or criticism in particular areas. Are reviewers frequently commenting on a high level of service? Are they critical of a manager's lack of communication? By reading more reviews, you'll start to get a better picture of their services.
  • Balance of reviews. A company should have a star rating of at least four out of five. Consider a range of reviews to identify potential weaknesses.
  • Recency. Prioritise the most recent reviews. Long-standing businesses can be misleading. Older reviews may not provide an accurate perspective of what their services are like now.

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Local Sunshine Coast knowledge

No one can beat a business with local knowledge. The property market can vary greatly between locations. The right assistance will help you get the most out of your investment. A property manager's expertise should include:

  • Understanding appropriate rent prices. This involves knowing the tenant demand and vacancy rates in the area.
  • What tenants should you be targeting? Based on the surrounding demographics, the best opportunities may be students, families, professionals, or retirees. Appropriate screening will ensure you get the most profitable long-term tenants.
  • Experienced property managers will have a network of other professionals to call on. Does your property need plumbing repairs or major renovation? Your manager should be able to source the best help available in the location.
  • Tenancy laws are governed at the state level. However, different council areas can have their own specific rules that properties need to adhere to. This could include regulations around waste removal services, building codes, or other considerations.

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Visit their website

Property management websites should have a wealth of valuable information. They cover what specific services the company provides and any packages that are offered. Check the quality of their properties under management. How are they presented? There should be high-quality photos and detailed descriptions. If listings aren't presented well, that could make it harder to generate business.

Experienced property managers will provide a blog or other educational resources to help tenants and property owners learn about the area. This demonstrates the depth of their experience. It may also be worth sending them a message through their contact page. The time it takes to respond can tell you a lot about what they're like to work with.

Fee transparency

A property management firm should be upfront with their customers about their fees. If they are unwilling to disclose their charges or provide a quote, you may face hidden costs or overpriced services. Ongoing management fees typically amount to approximately 7-12% of your monthly rent. These fees pay for services such as

  • Rent collection.
  • Tenant screening.
  • Handling tenant enquiries.
  • Organising property inspections.
  • Managing repairs and maintenance.

Don't sign anything until the firm provides a detailed schedule of fees in writing. Compare the quoted fees with other agencies. Compare how their complete suite of services match up financially.

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What is their specialisation?

Property management is a diverse field. Different property types require different types of expertise. For example, consider commercial versus residential properties.

Residential properties

Residential tenants want to enjoy a safe and comfortable environment. Families are typically concerned with affordability and creating community. The leases are shorter. Residential tenants also want similar things, so agreements are more standardised. There are regular maintenance needs to maintain liveability.

Commercial properties

Commercial property management is a more specialised area. Commercial tenants need the ability to customise their space and establish infrastructure to support their operations. Leases are typically longer and less standardised. The property manager is required to be able to negotiate more complicated financial arrangements and adapt to the tenant's needs.

With respect to ongoing maintenance, commercial properties tend to have complex equipment that requires greater upkeep. A dining space, such as a pizza place or cocktail bar, is going to have specific requirements that differ from a financial services company.

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Book a consultation

Many property management companies offer free or low-cost consultations. This is an excellent time to speak with the team face-to-face and get a better sense of how they do business. It's useful to prepare a list of questions so you can ensure that you cover all of your primary concerns. Here are some sample questions you can ask:

  • How many properties do you manage in the area?
  • What's the main tenant demographic for my property?
  • How do you screen tenants?
  • What is your management fee, and what does it cover?
  • How often do you conduct inspections?
  • How do you handle urgent versus non-urgent maintenance issues?

Reflect on the meeting after the consultation. How did they communicate with you? Having open lines of communication is critical to developing a positive management relationship. Trust your gut on how well you feel you'll work with the company.

young couple with a real estate agent visiting home for buy or for rent

From our clients

We would like Kayla to be recognised for outstanding client services.

She has saved us contractor fees on our investment of over $800 by instigating the builder to repair issues on the investment property, which allows our investment to grow in value.

Kayla has gone above and beyond even taking my calls and emails out of hours to alleviate any concerns we have.

We wouldn’t have anybody else than Kayla maintaining our investments she is above Gold.

- Deene and Fran

If you're searching for a qualified property management expert, call our office today. Our clients are treated with respect and have access to the best advice available. Unfortunately, property owners are routinely exposed to inappropriate business practices. We prioritise strong communication to allow our clients to have greater insight into their circumstances.

Conclusion

Property investments can provide opportunities, though outcomes depend on market conditions and individual circumstances. The right property manager can make complications significantly easier. Online reviews can help you find the right help with the appropriate approach. Local knowledge and specialised expertise are invaluable to property owners. An initial consultation is the perfect opportunity to assess the value of a company's services.

I am very happy with FAA they are friendly, very helpful and always provide excellent professional advice. Ten out of Ten.

- Brian Campbell

Contact us today for assistance with your property investment.